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Did you know... Babyland has a Free Recall Monitoring Service? It covers everything we sell, and it's completely FREE for your peace of mind!

Just make sure we have your current contact information on file, and then give us your name every time you make a purchase (this happens automatically when you purchase online). That's it! Then, if anything you've ever bought from us is recalled, we will notify you!
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Privacy Policy Here at Babyland LLC, we understand your concerns about privacy and safety on the World Wide Web. The following paragraphs explain our Privacy Policy. Please feel free to contact us if you have any questions regarding this information. We collect page "hit" information that tells us what pages consumers access or visit. This information is completely anonymous and is used solely for internal review and to improve the content of our web site. We collect information such as name, e-mail address, and regular mail address only when the consumer volunteers it. We build listservs (mailing lists) using this information on a completely voluntary, non-obligatory and free basis that enable us to notify consumers of news on our web site.Unless we specifically indicate otherwise, these lists and any other personally identifiable information voluntarily given will be used solely by Babyland LLC and its employees for internal purposes and will NEVER be published, sold, or otherwise transferred to third parties. Internet Cookies We use temporary files that may be installed on your computer called cookies. They are only used to keep track of which shopping cart belongs to which customer as you progress through our online store. We NEVER install cookies from a third party company and only use it to track shopping carts. Low Price Guarantee When you shop at Babyland LLC, you will always get our lowest prices on quality, name-brand products for your little one - Guaranteed! If you purchase an item from Babyland LLC and find the exact item at a lower total price offered by us on any of our web sites, our third party affiliate sites, or in a store location within 30 days of placing your order, we will refund the difference to you*! *Please Note: The lower price must be on the exact same brand, style, pattern and product number as the item you purchased from Babyland LLC. All Shipping, handling, and tax charges will be included to calculate the total price. Offer is not valid on items with a lower price due to manufacturer sponsored sales events, rebates, promotional offers, or clearance, closeouts or typographical errors in the advertisements. We reserve the right to change or discontinue this low-price guarantee at any time without prior notice. To Request a Low Price Guarantee Refund, s end us a copy of your Babyland LLC receipt by e-mail to LowPriceGuarantee@BabylandLLC.com and once verified, the difference in total price will be refunded to you using your original method of payment. If you have any questions about our Low Price Guarantee or need to check the status of your request, please contact our Customer Service Department. Safe Shopping Guarantee Shopping at Babyland LLC with your credit card is completely safe and secure. We guarantee that every purchase you make will be protected using the latest encryption technology (Secure Socket Layer or SSL). If you have any questions about our Safe Shopping Guarantee, please contact our Customer Service Department by clicking here. Shipping Rates for Gift Certificates Shipping for gift certificates is free. Purchases paid for with gift certificates will incur shipping rates as outlined in our Shipping Policy. Shipping Information Babyland Online currently ships within the United States and to all APO/FPO addresses. Babyland Online ships orders via UPS, FedEx, DHL, and the United States Postal Service based on the fastest delivery time available for your order. Shipping Surcharges Large or Oversized items may have additional shipping charges because they are heavier and cost more to ship than standard items. Please note that any additional charges will be listed in the Shipping Information section of the item's detail page and will be added at checkout in addition to any standard shipping charges that apply to your order. Some very large or heavy items (including most furniture) will need to be delivered via a Freight Carrier. Standard Freight Delivery charges will also be listed on the product detail pages and added at checkout. Shipping times for these items may vary from those listed based on carrier scheduling. Once the items have reached your local area, the Freight Carrier will contact you directly to schedule a delivery time between Monday-Friday. Please note that Standard Freight Delivery is a "curbside" service and includes delivery to a driveway area only, and DOES NOT include unpacking, removal of packaging, or any assembly work. Shipping Rates to HI, AK, and APO/FPO addresses Babyland LLC may ship at it's discretion orders to Hawaii, Alaska, and APO/FPO addresses. When you place an order for delivery to such an address, you will be sent a shipping quote via e-mail within 2 business days, only if there is an additional charge to ship to your location above our standard shipping rates. Please note that our standard shipping rates reflected in the shopping cart and during online checkout are only valid for street addresses within the Contiguous United States (Lower 48 States). You will have the option to accept the shipping charges specified in the quote and arrange for payment of the balance due or cancel your order. If you have not responded to approve the additional shipping fees by the date listed in the e-mail, your order will be automatically canceled and no charges will be made to your credit card. Oversized items may not be available to ship to all locations. Freight delivery is not available to HI, AK, or APO/FPO addresses. Delivery times vary depending on final destination and delivery to remote locations may take longer, up to 8+ weeks. Delivery to APO/FPO addresses are subject to military schedules, potential customs delays, and foreign mail service schedules depending on final destination. Refusal of Delivery At Babyland LLC, we are committed to keeping shipping costs down and ensuring you continue to receive the lowest prices on quality products. For this reason, we must charge additional shipping costs for orders refused on delivery. Shipping charges cover the cost of sending an order back to Babyland LLC and apply even if the order was shipped for free to the customer with our free shipping promotion. When we receive the order, we will refund the amount of the order, less the shipping costs, to the credit card. Refusal of delivery shipping charges will not apply to orders damaged in shipping. Incorrect Shipping Address Provided Babyland LLC charges and an additional shipping cost for orders returned to us or re-routed due to incorrect addresses provided by the customer. Shipping charges cover the cost of sending an order back to Babyland LLC or getting re-routed to its intended address and apply even if the order was shipped for free to the customer with out free shipping promotion. When we receive the order, we will refund the amount of the order, less the shipping costs, to the credit card. If you have any questions about or Shipping Policy, please contact our Customer Service Department. Missing Packages When your order is shipped, we notify you via e-mail which includes a tracking number. Packages typically take 5-10 business days to arrive at your shipping destination. You can use the tracking number to get the transit status and expected delivery dates. If your package is not received in accordance with the expected delivery date provided by the shipper, please contact customer service within 5 business days, and we will file a claim for you with the shipper. If you do not notify customer service within 5 days after the shippers expected delivery date, provide an invalid email address, or provide an incorrect address, the package and all associated shipping charges are your responsibility. If you have any questions about or Shipping Policy, please contact our Customer Service Department. Tracking Your Order If you have any questions about how to track your order, or need tracking information for your order, please contact our Customer Service Department. Changing or Canceling an Order Due to our fast shipping, orders cannot be cancelled or changed after the order has been processed. In cases where items are being special ordered or drop shipped directly to the customer by the manufacturer, orders cannot be canceled once the order has been processed and submitted to the manufacturer for fulfillment. If you would like to try and cancel or change your order, please contact our Customer Service Department to find out if the order has been processed and whether or not changes or cancellation is possible. Return Policy Babyland Online is committed to providing our customers with quality products at affordable prices. If you are not satisfied with your purchase, return qualified items within 30 days of delivery date and we will gladly issue a refund. Refunds will be credited back to the credit card used for purchase. All qualified merchandise returned within 30 days of receipt will be credited 100% of the purchase price minus actual shipping and handling charges. (Actual shipping charges do not equal the discounted flat rate charged on your order or our free shipping promotion.) If you receive items that are damaged or defective, we will gladly replace the broken parts, if possible, or ship a replacement to you free of charge. All repairs and replacements are at the discretion of Babyland Online and the manufacturer according to their warranty coverage. If you receive incorrect items or are missing items, we will replace the items - at no cost to you once the claim has been verified. Qualifications for all Returns: Only items that are in their original packaging and in new condition with a RMA# (Return of Merchandise Authorization Number  Contact Customer Service to obtain your RMA#) will qualify. Customer is responsible for all shipping charges incurred while returning items, unless items are damaged or defective. Items that are dirty, washed or used will not be accepted for refunds. Fabric, Wallpaper, Opened Hygienic Products (including, but not limited to, bathing, potty training, feeding, and personal care products) and Car Seats are non-returnable. Shipping fees are non-refundable. SPECIAL ORDERS and items DROP SHIPPED from the manufacturer can not be canceled and are not returnable. If you have any questions about our Return Policy, please contact Customer Service at: E-mail: info@BabylandLLC.com Phone: 800-359-5150 (10am-6pm CST) Payment Methods We Accept We accept Visa, MasterCard, and all Babyland gift certificates. When you place your order, you will be asked to submit a credit card number over the internet. Rest assured that your credit card information is safeguarded with out Safe Shopping Guarantee. We secure all payment transactions using the latest encryption technology ( Secure Socket layer or SSL). Please read our Safe Shopping Guarantee for more information. If you choose not to submit your credit card number, please contact our customer service department by by phone at 800-359-5150 (10 AM-6 PM CST, Mon.-Sat.). Sales Tax Policy Babyland Online does not charge sales tax on items sold and shipped to an address outside the state of Illinois. Babyland Online is required to collect sales tax on items sold and shipped within the state of Illinois. Sales tax is applied to the total amount of each item, including shipping and handling charges, and any other service charges that may apply. Tax amounts that appear during the ordering process are estimated by Amazon.com and the actual tax amount will be calculated and charged to your credit card once your order has been processed. Actual tax amounts charged will appear in your order confirmation. Purchasing Gift Certificates Babyland LLC sell gift certificates for any amount. There are several preset amounts available to combine as you please listed as regular items in our store here at Babyland Online. All certificates purchased online will be combined into one amount and sent to the recipient as one gift certificate unless customer notes otherwise. If you require an amount not obtainable by combining the preset amounts, please contact our Customer Service Department. We will mail your gift certificate, which may include a personalized gift message, to the recipient within 48 hours of your purchase free of shipping charges. Redeeming Gift Certificates Gift Certificates can be redeemed at any Babyland store location or here at Babyland Online. To redeem online, simply type your certificate number (located in the bottom left corner of the card) and the amount you wish to use in the comments box during the ordering process. The order total will reflect the full purchase price during checkout and a corrected receipt will be sent to you via e-mail once the order has been processed. This e-mail will reflect the use of your gift certificate amount and show the actual remaining charges (if any) that will be charged to your credit card. Online Registries Our online registry is provided as is. While best efforts have been made to ensure the accuracy of this information, you should not rely on this information in situations where its inaccuracy would cause you to suffer any significant loss. Babyland LLC and Comsouth Inc. make no representations or warranties of any kind concerning the accuracy, completeness or suitability of this information. While every effort is made to backup your registry information, Babyland LLC and Comsouth, Inc cannot be responsible for loss of data or other information stored electronically or otherwise. You may wish to printout a copy of your registry from the web page after you have finished entering your information. If you have any questions regarding our Registry Policy, please contact our Customer Service Department.



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Monday - Saturday
10 AM - 6 PM CST
Closed Sunday

Babyland
1209 Savoy Plaza Ln
Savoy, IL 61874
Phone: 217-359-5100
Toll Free: 800-359-5150

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